Privacy & Data Handling Policy
At After3 Rec Club, we are committed to handling personal information responsibly and in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Information We Collect
We may collect personal and sensitive information required to provide childcare and operational services, including:
Child Information:
- Name
- Date of birth
- Attendance records
- Medical information
- Allergy information
- Emergency and authorised pickup details
- Uploaded medical or support documents
Parent / Guardian Information
- Name
- Phone number
- Email address
- Residential address
- Booking and payment records
Staff and Administrative Information
- Account information
- Operational and activity logs
- Access and audit records
Why We Collect Information
We collect information for purposes including:
- Managing bookings and attendance
- Supporting child safety and wellbeing
- Managing medical and allergy requirements
- Communicating with parents and guardians
- Meeting operational and regulatory obligations
- Maintaining security and audit records
- Providing platform functionality and support
We only collect information reasonably necessary for these purposes.
Storage and Security
Personal information is stored and processed using secure cloud infrastructure located within Australia.
After3 Rec Club takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, and disclosure in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
We are committed to maintaining appropriate technical, organisational, and administrative safeguards to protect the confidentiality, integrity, and availability of personal information entrusted to us.
Personal information collected through our platform is stored and processed within Australia and is not routinely transferred or hosted in overseas jurisdictions.
Access to personal information is restricted to authorised personnel and service providers who require access to perform their duties.
Access to Information
Parents and guardians may request access to, or correction of, their personal information by contacting us.
We may need to verify a person's identity before providing access to, or making changes to, personal information.
Disclosure of Information
We do not sell personal information. Information may be disclosed to:
- Authorised staff and service providers involved in delivering the service
- Regulatory or emergency authorities where required by law
- Technology providers assisting in secure platform operations
Where third-party service providers are used, reasonable steps are taken to ensure information is handled securely.
Data Retention
Personal information is retained only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and maintain operational records.
Information that is no longer required may be securely deleted or de-identified.
Data Breaches
If a data breach occurs that is likely to result in serious harm, we will take reasonable steps to contain, assess, and respond to the incident, including notifications where required under applicable law.
Contact
Questions, requests, or concerns regarding privacy or personal information handling may be directed to the service administrator or privacy contact associated with the platform.
support@after3recclub.com.au